News &
Updates

Consolidation Time For
Indian Call Center Services
As the industry evolves, says Gartner, there is every likelihood that India’s BPO industry is going to
witness a scenario where in franchises opt for consolidation.
It should be noted that the $ 12 billion
Indian BPO & call center outsourcing industry is facing stiff competition from countries like Philippines where as top 10 players in
this segment constitute for 75% of the total market share.





