Customer Support
It costs much more to try to acquire a new customer than to retain an existing one. That’s why building long-lasting customer relationships are a priority for successful companies. We at Intellian contact centers work as you extended arm to you organization and act as your ambassador to your customers.  We provide services like:

• New Product/Service Sales/Subscriptions (with cross-sell/up-sell options)
• Billing Explanations or Payment Applications
• Technical Assistance
• Problem Solving/Complaint Handling
• Proactively reaching out to customers at key milestones (e.g., welcome calls, satisfaction surveys, contract anniversary/renovation, and so on)

Our knowledgeable, friendly and professional agents are conscious that their responsibility does not end with solving the caller's issue. It also includes making a positive impression.

Technical Help Desk
We have a team of highly qualified professionals who are thoroughly adept at deciphering, evaluating and rectifying a number of software, hardware, networking related issues. Our range of specialization covers products in the Desktop, Internet, Server and Networking Domains besides other support areas.

Order Taking
We have the wherewithal to handle innumerous inbound calls. Whatever be your range of operations, we offer order taking services which are not only scalable but also customizable to take care of all your requirements. Our highly professional staff (quick to train and adapt) can quickly understand your business model and product portfolio to offer maximum efficiency.

Phone Answering
Our services in this domain are laced with exclusive features of product ordering and fulfillment, inbound order taking, message and recording service and shipment tracking. Our team has the support of highly skilled and qualified professionals who provide relevant information and accept messages on your behalf.

Product Information Request
If you feel that nothing but excellence in the area of product information is imperative for your business then this service of ours is tailor made for you. Not only have we got some of the best agents in our ranks but our services can be custom made as per your requirements. Then, whether it is handling product enquiries or understanding customer requirements we have a team that can successfully counter all your needs in product information domain.

Billing Queries
Our team is well adept to process any number of billing queries and that too without a single glitch. Moreover our services are purely customer centric and tailored to meet individual needs. Our stringent quality standards ensure that you get a high quality service which surely would give a boost to the image of your company.

E-Mail Support
We offer an e-mail support system which is quite capable and competent of managing e-mail queries as well as answering them swiftly and correctly. So if your organization is bugged by mailing issues or if you are in search of quality e-mail support system then you know that now your search is over.

Chat Support
The executives manning this department of ours would help visitors to your website browse through your products/ services as well as offer added information about them as well. Not only would this make the business time short but also would convert casual visitors into potential customers thereby boosting your sale.